This could be the problem.
The default address policy has not been given the correct policy number in AD.
This causes Exchange to believe that there is no default address policy.
Here is the fix
Install ADSI Edit.
Launch ADSI Edit. To do this, click Start, click Run, type adsiedit.msc in the text box, and then click OK.
Locate the E-mail Address Policies attribute by going to the following location: CN= E-mail Address Policies\CN= Recipient Policies\CN=
Right-click the E-mail Address Policies name, and then select Properties.
Find the msExchPolicyOrder attribute, and then click Edit.
Set the value of the msExchPolicyOrder attribute to 2147483647.
Click OK, and then close ADSI Edit.
Restart the Exchange Mailbox server.
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